Sometimes, when workplace conflict arises in our business, we feel like we’re faced with the daunting task of wrestling a crocodile. We may not be skilled at dealing with emotion in the workplace and we shy away from addressing the matter, as opposed to...
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The Cambridge Dictionary lists “buffer” as a verb that means “to provide protection against harm”. As a consultant working in the area of conflict resolution and conflict prevention, I often get to discuss strategies with clients, around...
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The “Silly Season”; when businesses prepare to shut down for a break and staff Christmas parties are plentiful, along with the food and drink that accompanies them. This year, let’s make sure your business does not suffer morning after party regret.
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Everyone has a story to tell but how does knowing their stories help build solid working relationships? Does story telling help you deal with conflict or does it hinder you in a conflict situation and cause increased stress?
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In this article we’re going to show you how we can help you use your experiences of conflict within your business when employees, new or current, look to disrupt the day-to-day procedures you’ve had in place for a very long time.
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Colleagues often form close social relationships at work. This is no problem when everything is working well. It’s when there is a rift in that social relationship that the impacts can be costly for employers in terms of conflict, time taken off work and lower productivity. It’s time for an independent mediator.
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